Staff Bio

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BCS Management Team Profiles

Bob Bond - Project Manager
		20+ years work experience with Bond Consulting Services, Deloitte & Touche, Fox Inc. and Pegnato Building Systems Services (CFO/ CIO)
		Implemented 50+ ERP, CRM and reporting solutions, primarily Dynamics GP (Great Plains) & Dynamics CRM
		Dynamics GP Certified Professional – Financials, Distribution & Installation
		Education: University of California at Los Angeles – MBA & BA in Economics; CPA (Certified Public Accountant)

Mike Zapp - Project Manager


	20+ years work experience with Bond Consulting Services, totalBIS, Union Bank and others with extensive manufacturing and distribution expertise
	Implemented 100+ ERP and reporting solutions, primarily Dynamics GP
	Dynamics GP Certified Instructor; Dynamics GP Certified Professional – Financials, Distribution & Installation
	Education: California State University Long Beach – BA in Business Administration

Rob Harden - Project Manager
		20+ years work experience with Bond Consulting Services, SAP and others with extensive manufacturing expertise
		Implemented 20+ ERP, CRM and reporting solutions
		Dynamics GP & Dynamics CRM Certified Professional
		Education: University of California at Santa Barbara

Chris Francis - Software Development


	20+ years work experience with Bond Consulting Services, totalBIS, Fleetwood Credit Corp., Global Van Lines
	Developed & implemented custom software, integrations & reporting solutions for 60+ ERP & CRM customers, primarily Dynamics GP & Dynamics CRM
	Microsoft Certified Professional\System Engineer (MCP\MCSE), Dynamics GP Certified Professional – Dexterity, Financials, Distribution, & Installation
	Education: California State University Fullerton

Eric Klauss - Sales
		20+ years Sales and Sales Management experience with over 10 years experience selling ERP & CRM solutions to mid-market and enterprise organizations most notably in Manufacturing, Distribution, and Life Sciences, providing Microsoft Dynamics & SAP solutions
		10+ years experience in Contact Center Sales and Service Operations and Management
		Education: University of California at Irvine and University of Dublin (Dublin CA) - BA in Management

White Papers


White Papers by Industries:
	Manufacturing
	Professional Services

White Papers by Solutions:
	Microsoft Dynamics CRM
	Microsoft Dynamics GP
	Microsoft SharePoint Server
	Microsoft SQL Server

White Papers by Services:
	Cloud Services
	Project Management

Case Studies

Case Studies by Industries:
	Consumer Packaged Goods
	Discrete Manufacturing
	Food & Beverage
	Process Manufacturing
	Professional Services

Case Studies by Solutions:
	Microsoft Dynamics CRM
	Microsoft Dynamics GP
	Microsoft SharePoint Server
	Microsoft SQL Server

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